Welcome to Loeffler Cloth Shop (“we,” “us,” or “our”). These Terms and Conditions govern your use of our website womenclothshop.com and all purchases made through our platform. By accessing our site and making purchases, you agree to comply with these terms.
1. Website Use and Intellectual Property
1.1 Access and Eligibility
Our website is available to users who are at least 18 years old or the age of majority in their jurisdiction. By using our site, you represent that you meet these requirements.
1.2 Intellectual Property Rights
All content on our website, including text, graphics, logos, images, and product designs, is the property of Loeffler Cloth Shop and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.
User Responsibility: You agree not to use our site for any unlawful purpose or in any way that might harm our reputation or interfere with other users’ experience.
2. Products and Services
2.1 Product Descriptions
We strive to accurately display our products (including Accessories, Bags, Beauty products, Clothing, Jewelry, and Footwear) through descriptions and images. However, slight variations in color or texture may occur due to monitor settings.
2.2 Product Availability
All items are subject to availability. We reserve the right to discontinue any product without notice. If an item becomes unavailable after you place an order, we will notify you and either cancel the order or offer a suitable alternative.
2.3 Non-Returnable Items
For hygiene and safety reasons, the following items cannot be returned:
- Intimates
- Jewelry
- Beauty products
- Items marked as “Final Sale”
3. Orders and Payments
3.1 Order Process
When you place an order, you will receive an order confirmation email. This constitutes our acceptance of your order. All orders are processed within 1-2 business days (excluding weekends and holidays).
3.2 Pricing and Payment Methods
We accept the following payment methods:
- Visa
- MasterCard
- JCB
- PayPal
All prices are in USD and include applicable taxes unless otherwise stated. We reserve the right to correct pricing errors that may occur.
User Responsibility: You are responsible for providing accurate payment information and ensuring sufficient funds are available for your purchase.
3.3 Shipping Information
We ship to most regions worldwide, excluding certain Asian countries and remote areas. We offer two shipping options:
- Standard Shipping ($12.95): Via DHL or FedEx, delivered within 10-15 business days after shipment
- Free Shipping: Via EMS for orders over $50, delivered within 15-25 business days after shipment
Note: Delivery times are estimates and may vary depending on customs processing in your country.
4. Returns and Refunds
4.1 Return Policy
We accept returns and exchanges within 15 days of receiving your order. To be eligible:
- Items must be unworn, unwashed, and in original condition with all tags attached
- Original packaging must be included
- A valid proof of purchase is required
4.2 Return Process
To initiate a return:
- Email our customer care team at [email protected] within 15 days
- Await authorization and return instructions (including RMA number)
- Package items securely with RMA number visible
- Ship to: Loeffler Cloth Shop Returns, 4760 Sycamore Street, San Antonio Valley, US 94550
4.3 Refunds
Refunds will be issued to your original payment method within 5-7 business days after we receive and process your return. The refund amount will include the item price minus any original shipping costs (unless the return is due to our error).
User Responsibility: Customers are responsible for return shipping costs unless the return is due to our error. We recommend using a trackable shipping service.
5. Limitation of Liability
Loeffler Cloth Shop shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products. Our total liability for any claim related to your purchase shall not exceed the purchase price of the product in question.
6. Privacy and Data Protection
Your privacy is important to us. All personal information collected through our website will be handled in accordance with our Privacy Policy, which is incorporated into these Terms by reference.
7. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our site after changes constitutes acceptance of the modified Terms.
8. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.
9. Contact Information
For questions about these Terms or any other inquiries, please contact us at:
Loeffler Cloth Shop4760 Sycamore Street
San Antonio Valley, US 94550
Email: [email protected]
Thank you for choosing Loeffler Cloth Shop. We appreciate your business and are committed to providing you with timeless fashion and exceptional service.
